BellSouth Does Not Want Our Stinkin' Cash!

 

A current post (dated 7/11/2006) in the Atlanta Journal & Constitution noted that BellSouth plans to discontinue its standing as "carrier-of-last-resort". The business complains regarding just how horrible it is to be the last choice for consumers, and also has began to warn builders that, if they pick to begin with one more firm, they had much better let their home purchasers recognize that BellSouth won't be readily available must the consumer want to make the switch.

Allow me ensure I comprehend this: BellSouth is allowing individuals that won't care who supplies the service in three years understand that they are mosting likely to decline to serve a person that really desires them. Or, even clearer, BellSouth is informing customers to shove it, we do not have to assist you  https://bellsouthemailsettings.com/.

I am interested in this for a number of factors. My other half has worked in the telecommunications organization for years before developing his own reduced voltage wiring company, Redd Infinity. Although we are no longer in that area, we still maintain rate of interest. Even better, nevertheless, I am an obsolete BellSouth client that, after remaining on hold with them for 3 hrs, called Comcast on my cell phone and changed my Internet to the cable television business, instead of managing BellSouth's shoddy client service (this followed a number of issues throughout a year).

Most fascinating of all, nonetheless, is my point of view as a small company proprietor. I acknowledge that there are some customers we just do not desire. Principal amongst those are the rate surfers - those that are most concerned with cost (research notes that much less than 10% of clients listing this as most important - the remainder search for quality and also service). Basically, you can never make a person who cares only regarding the bottom line pleased, and also if you have actually attempted a number of times - and I highly urge you try to win them over with your exceptional service and products - then you may too quit. As quickly as someone underbids or undercuts you, they will be gone.

BellSouth isn't waiting to be undercut. Instead, they are taking possible consumers who have no duty in the decision-making procedure and also saying, "Sorry, people, we will not be providing you solution." I have to tell you, if I move right into a new community and the folks one block over have service, but BellSouth informs me they will certainly not currently or ever before provide solution since the home builder didn't utilize them - not only will I grin and also state, "Great, thanks for maintaining my budget out of your grubby paws," I will take place to tell every person I recognize that BellSouth is exacting its vengeance on the customer. I will be persuasive. And so a lot the even worse if I have been a veteran client in excellent standing.

I understand that BellSouth is below to make a profit. All of us are. By aiming randomly at individuals and claiming, "Sorry, we will certainly never ever serve you, due to choices you didn't also make (various other than selecting to buy a residence in the 'wrong' neighborhood," well, they make me wonder what their plans for the future are. If I were a home builder, I 'd begin building to spite them.

In the meantime, all that concern I had about monopolies with the merging of BellSouth & AT&T, well, I think they are unfound. Don't bother that these tiny business will certainly need to take the leavings of whatever business they can hunt up. Now is the moment for tiny telecommunication business to run to the building contractors with the post or letter in one hand and also a plan in the other. "Let's kick BellSouth where it harms," I would certainly say. As a telecommunications local business owner, I 'd rejoice to understand that BellSouth can't swoop in and steal away all of my customers like they've done so far. And as a building contractor, I would certainly show off the fact that BellSouth rejects to do company with my neighborhoods. Maybe set up a huge indication: "BellSouth does not want us, and we don't desire them!

Even better, however, I am a defunct BellSouth customer that, after resting on hold with them for three hours, called Comcast on my cell phone and changed my Internet to the wire firm, rather than dealing with BellSouth's shabby client solution (this came after a number of issues over the training course of a year).

I have to tell you, if I move into a new neighborhood and the people one block over have service, yet BellSouth tells me they will certainly not currently or ever supply service due to the fact that the building contractor really did not utilize them - not just will I smile as well as claim, "Great, thanks for keeping my purse out of your grubby paws," I will certainly go on to tell everybody I recognize that BellSouth is exacting its retribution on the customer. As a telecom service owner, I would certainly be happy to recognize that BellSouth can not swoop in and steal away all of my consumers like they've done thus far. And as a building contractor, I would certainly show off the fact that BellSouth rejects to do business with my communities. Maybe put up a substantial sign: "BellSouth does not want us, and we don't desire them!